Patient Intelligence · Care Team Efficiency · HIPAA Compliance
AI assembles a complete patient picture from Health Cloud in seconds. Care plans, clinical records, and assessments unified into one readable brief.
- Patient 360 Overview: Centralize care plans, observations, clinical records, medications, and case history in one AI-generated brief
- Care Plan Summaries: Generate unified tables of goal assignments and tasks with full titles and status — eliminating native Health Cloud truncation
- Assessment Readability: AI converts system-formatted assessment questions and responses into plain English, aligned on the same row for instant scanning
"Finally an easy to use AI solution which would not only help you manage daily tasks efficiently but also give you the power to interpret large datasets to make business decisions effectively."- Ashwin Kotian, AVP, ICICI Lombard
AI reads case history, monitors patient sentiment, answers benefit document questions, and drafts patient communications — all without leaving Health Cloud.
- Patient Communication: Context-aware email drafts generated from full case comment history — personalized, not templated; ready in seconds
- Sentiment Monitoring: Detect patient frustration across case interactions and surface corrective actions before issues escalate to complaints
- Document Navigation: Extract structured answers from benefit PDFs attached to Health Cloud cases — no manual document searching, no Ctrl+F
"GPTfy accurately understands user input and generates high-quality content in the right format."- Ankita Dhamgaya, Director and Founder, AlgoCirrus
Every AI action masked, logged, and audit-ready. PHI protection built into the architecture — not bolted on after deployment.
- 16 of 18 PHI Identifiers Masked: Four-layer S.P.E.C. masking covers names, dates, SSNs, medical record numbers, health plan IDs, phone/email, geographic data — before any AI model sees the data
- Security Audit Records: Every AI interaction creates an AI_Response__c record with masked prompt, model response, safety scores — configurable retention with auto-purge
- Zero-Trust Architecture: GPTfy runs inside your Salesforce org. No GPTfy servers. No caching. No patient data traversing third-party infrastructure.
"Found the deployment to be easy. Just took me 10 minutes. Pre-configured prompts helped me test this App quick."- Salman Khan, Release Manager, IBM
"When we think about deploying AI in healthcare, the question is always ‘what happens to patient data?’ GPTfy answers that question before you ask it. The data masking, the audit records, the fact that it runs inside your Salesforce org — those are the things that make it possible to go to a compliance committee with confidence."
- Healthcare IT Director, Regional Health System
See GPTfy in Action Across Health Cloud
Setup
How quickly can we go live?
20+ pre-built prompts activate in less than a day. Full deployment — health cloud templates, HIPAA compliance configuration, AI model tuning — takes up to three weeks.
HIPAA
Which HIPAA PHI identifiers does GPTfy mask?
16 of 18 HIPAA PHI identifiers: names, geographic data, dates, phone numbers, email addresses, SSNs, medical record numbers, health plan IDs, account numbers, and more. Biometric identifiers and full-face photos are not automated.
Security
Where does patient data go with GPTfy?
Raw data stays in Salesforce. Only masked data is transiently sent to your AI provider. Zero GPTfy servers. Zero caching. No patient data traverses third-party infrastructure unmasked.
Compliance
How does GPTfy log AI interactions for audits?
Every interaction creates an AI_Response__c Security Audit Record — masked prompt, model response, content safety filters, toxicity scores. Configurable retention from 30 days to indefinite. Works with Salesforce Shield.
Platform
Does it work with Health Cloud objects?
Yes. All Health Cloud objects — care plans, clinical records, assessments, cases, contacts, and custom objects. Data Context Mapping assembles multi-object patient briefs. No Data Cloud required.
Pricing
How does pricing work?
Fixed per-user/month. Unlimited prompts. No per-conversation charges, no credit consumption, no overages. You pay for AI model usage directly to your provider at your negotiated rates.
Don't take our word for it. Make us prove it in your org.
Our forward-deployed engineers work alongside your Salesforce admin and clinical operations team, in your org, with your Health Cloud data, on your real care team use cases. No presentations. No guesswork. A working AI solution your team actually uses — HIPAA-compliant before you go live.
"I'm a firm believer of deploying pilots and seeing the value than just looking at presentations." - CTO, Financial Services
Fixed per-user/month. Unlimited prompts. No consumption surprises.
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