Understand how your teams use GPTfy—and what that means for your time, money, and quality.
Why Usage Tracking Matters
GPTfy’s Usage Tracking feature gives you complete visibility into how your teams are using AI across Salesforce. Whether you’re looking to measure ROI, improve productivity, or fine-tune adoption, this feature helps you back every decision with real usage data.
Key Benefits
- Visualize Trends: View prompt usage over time—daily, weekly, or monthly—to spot adoption patterns and gaps.
- Quantify Value: Translate prompt usage into real-world savings. GPTfy calculates both time saved and money saved, helping you demonstrate ROI instantly.
- Drive Quality: Understand what’s working. See feedback scores for each prompt to monitor AI response effectiveness.
Available Dashboards
You’ll find three powerful dashboards under the GPTfy cockpit:
- ROI Dashboard: Shows how much money your team saved using GPTfy prompts.
- AI Insights Dashboard: Reports the time saved by using AI-generated responses.
- Quality Insights Dashboard: Tracks feedback on prompt quality to help you improve over time.
All reports are filtered using six key parameters:
- User
- Profile
- Department
- Role
- Object
- Prompt
How Usage Tracking Works:
Every time a user runs a GPTfy prompt (e.g., Account 360 View), a set of records is automatically created under Usage Tracking. These are used to power all the dashboards.
Record Creation Rules
- First Prompt Run: When a user runs a prompt for the first time, GPTfy generates six records—one each for the six tracking parameters listed above.
- Repeated Prompt by Same Profile: If a second user with the same profile runs the same prompt, GPTfy updates the existing profile record (instead of creating a new one). All other parameters get new entries.
- New Prompt or Object: Running a different prompt or targeting a different object generates new records for Object and Prompt, while User, Profile, Department, and Role show an increased count.
- New User, New Everything:
If a new user from a different department, role, and profile runs a different prompt on a different object, GPTfy logs all six parameters as new records.
View and Analyze Reports
Clicking “View Report” on any dashboard takes you to the full Usage Tracking section. Here, you’ll see a complete breakdown based on:
- Time period
- Object and prompt names
- Who is using it, and how often
This gives you the insight needed to double down on what’s working—or address where adoption is lagging.
Customize What You See
- Use the Months Gap setting under GPTfy Settings to control the data range for all dashboards.
- For example: If set to 2 months, and today is March 1st, the report will include data from January 1st to March 1st.
- This lets you filter reports based on your review cycles or project timelines.
Next Steps
Check your Usage Tracking dashboard today to:
- Find which teams are using GPTfy the most
- Measure actual time and money saved
- Improve quality by reviewing feedback trends