Webinar Recording
Check out all the webinars related to the Salesforce + AI world

Salesforce + AI Real World Use Cases
Discover practical AI applications that are transforming Salesforce implementations across industries. 📋 Agenda: • Introduction to AI in Salesforce • Real-world use cases across Sales & Service Clouds • Live demonstration of AI capabilities • Implementation strategies and best practices • Q&A session

ChatGPT + Salesforce Service Cloud
Learn how to securely integrate ChatGPT within your Salesforce Service Cloud to enhance customer support operations. 📋 Agenda: • ChatGPT applications for Support, Call Centers & Customer Success • Live demonstration of Service Cloud integration • User adoption strategies and implementation planning • Security, privacy, and compliance considerations • Addressing internal concerns and requirements • Interactive Q&A

ChatGPT + Salesforce Sales Cloud
Transform your sales operations by integrating ChatGPT securely within your Salesforce Sales Cloud environment. 📋 Agenda: • ChatGPT use cases for Sales Cloud optimization • Live demonstration of Sales Cloud integration • User adoption strategies and change management • Security, privacy, and compliance frameworks • Implementation roadmap and best practices • Interactive Q&A session

Salesforce + ChatGPT: Drive Transformation with GPTfy
Explore how GPTfy enables digital transformation by seamlessly integrating ChatGPT with Salesforce across your organization. 📋 Agenda: • Digital transformation strategies with AI • GPTfy platform capabilities and features • Live demonstration of integrated workflows • Implementation planning and user adoption • Security, privacy, and governance considerations • Interactive Q&A session

Extreme Prompt Engineering for Salesforce
Master advanced AI techniques to automate high-impact tasks beyond basic email generation and case summarization. 📋 Agenda: • Introduction: AI's role in modern Salesforce • Prompt Engineering Fundamentals: Lifecycle and Few-Shot Learning • Advanced Techniques: Scoring-based prompts, coaching systems, humanized AI responses • Optimization Strategies: Recency bias, JSON prompts, HTML generation • Enhanced Capabilities: Dynamic locale, RAG implementation, file analysis • Governance Framework: Data privacy, security protocols, ethical considerations • Interactive Q&A session

Salesforce Health Cloud + AI
Discover how AI can revolutionize care delivery and streamline operations across healthcare organizations. 📋 Agenda: • Healthcare industry overview and current challenges • Health Cloud AI use cases and applications • AI implementation considerations: Security and architecture • Live demonstration of AI capabilities • Implementation roadmap and best practices • Resources and actionable takeaways • Interactive Q&A session

Financial Service Cloud + AI
Explore AI's transformative potential in Wealth Management, Insurance, and Banking operations. 📋 Agenda: • Financial services industry challenges and opportunities • AI applications for enhanced client experiences • Four+ practical AI use cases for financial services • AI implementation: Security, architecture, and compliance • Live demonstration of AI capabilities • Implementation resources and strategic takeaways • Interactive Q&A session

NU's Einstein Chatbot + RAG AI = 50% Faster Support
Learn how National University achieved 50% faster support by combining Einstein Chatbot with RAG-enabled AI for financial aid challenges. 📋 Agenda: • National University's student support challenges • Financial aid process optimization strategies • Salesforce Knowledge integration with AI • RAG-enabled AI implementation and results • Best practices for educational institutions • Interactive Q&A session

Lawsuit Proof Your Salesforce AI Chatbot & Agents
Learn how to implement comprehensive safety measures and guardrails for your Salesforce AI initiatives. 📋 Agenda: • Understanding AI risks and potential legal implications • Five-layer defense solution architecture • Smart deployment strategies for AI chatbots • Advanced security protection mechanisms • 90-day implementation roadmap • Interactive Q&A discussion
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