Privacy Policy

Who Are We

We are a Salesforce AppExchange partner and an LLC corporation based in Naperville, IL, USA. Additional information about our business and offerings is available on our website.

Our Commitment to Privacy

You deserve to know how we collect and use the data you provide to us, and that's what we are providing to you on this page. This notice applies to all information collected or submitted on the PlumCloud Labs website. This notice is adhering to GDPR compliance standards.

How We Use Your Information

We use the data you provide to us for the following purposes:

• Provide you with access to the content and events we produce.
• Analyze profile or behavioral data to help us improve the products we offer to you.
• In specific cases, we will be contractually obligated to share your data with one of our third-party advertisers or partners (for example, webinars, downloads or special events). In these instances, we will make it clear that the data you share will be transferred to the third party. You will always have the option to not have your data shared by not taking part in that specific program.

We will store this information to keep you informed about other relevant products that may be useful to you. We will never use or share the information provided to us online in ways unrelated to the ones described above. Some information, such as IP and your email address, may be shared with third parties who help us run our website and email programs.

Do Not Sell My Personal Information (CCPA)

The California Consumer Privacy Act (CCPA) gives residents of the state of California the right to prevent businesses from selling their personal information.

PlumCloud Labs takes your privacy very seriously. We do not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale if required by law.

If you are a resident of California, you have the right to request to know what personal information has been collected about you and to access that information. You also have the right to request the deletion of your personal information, though exceptions under the CCPA may allow us to retain and use certain personal information notwithstanding your deletion request.

Tracking Technologies Used

Google Analytics

We may utilize Google Analytics, a web analysis service provided by Google on our websites. Google Analytics helps website and app owners understand how their visitors engage with their properties. It may use a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the '_ga' cookie.

Google's ability to use and share information collected by Google Analytics about your visits to the Websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Google complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries.

Microsoft Clarity

We may use Microsoft Clarity, a user behavior analytics tool that helps us understand how users interact with our website. This includes behaviors such as time spent on a page, search, scroll, and clicks. Clarity uses cookies and is GDPR-compliant and CCPA-compliant. For more information, see the Microsoft Privacy Statement.

Drift Chat

We use Drift as a data processor, which collects and stores a minimum of personal data on our behalf for the purposes of delivering Drift services. It uses cookies to collect information in order to improve its services. Drift complies with the GDPR and CCPA. Drift uses your personal information for providing and improving its services to us.

Your Consent

Across our web platform and events, you will be presented with the opportunity to sign up for newsletters, purchase event passes, submit your information to access content such as white papers or webinars, apply for eligibility at certain events and more.

The type of information collected on these pages generally includes but is not limited to:

• Name
• Email address

Based on the information you provide to us, we may create or append other information to your profile in the interest of better serving you (for example, your interests). As is the case with all data we collect, this will be kept private and for our business purposes only. Consenting to allow us to process and store your data is optional. However, failure to provide that consent will prevent us from delivering the content, events and other experiences to you as mentioned above.

Data Subject Access Request — Right to Be Forgotten

Where we use your personal information to fulfill our contractual obligations to you, or where you have consented to our use of your personal information, you have the right to request any such personal information be removed from our systems. To submit a request, please contact us directly at privacy@gptfy.ai.

Data Subject Access Request — Data Portability

Where we use your personal information to fulfill our contractual obligations to you, or where you have consented to our use of your personal information, you have the right to receive a copy of it in a machine-readable format and to have it transmitted to another company. To submit a portability request, please contact us at privacy@gptfy.ai.