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GPTfy - Salesforce Native AI Platform

Read Deal Risk. In Seconds.

Run GPTfy's Sales Sentiment Journey prompt on any Salesforce opportunity to get a per-activity sentiment table with rationale — no manual log review required.

Sales managers can now surface deal risk signals across their entire pipeline without reading a single email thread — GPTfy analyzes opportunity activity history and returns structured sentiment scores in seconds.

Capabilities demonstrated

Sales Sentiment Journey Prompt

  • Processes all activity history on an opportunity — emails, tasks, and logged interactions.
  • Returns a structured table with per-activity sentiment scores and plain-language rationale.
  • Gives managers an at-a-glance read on deal health without clicking through individual records.

Built-In Data Anonymization

  • GPTfy masks personally identifiable information before sending activity data to the AI model.
  • Raw CRM data stays inside your Salesforce org — only anonymized context reaches the AI provider.

Speed and Scale

  • A 30-second analysis replaces what previously took a sales manager several minutes per opportunity.
  • Makes it practical to assess deal health across a full pipeline before a single review call.

Use this video when

A sales manager reviews a pipeline before a quarterly business review and needs to triage 20 opportunities quickly

A rep flags a deal as stalled and the manager wants to understand customer sentiment without reading the full email chain

A new manager inherits a pipeline and needs to assess which deals are healthy and which are at risk on day one

A revenue operations team wants to add AI-based sentiment signals to their existing pipeline health reporting

A sales director wants to coach reps based on customer engagement patterns surfaced from activity history

A deal desk needs to decide which opportunities to prioritize for executive involvement this quarter

Frequently asked questions

It is a GPTfy prompt that reads all activity history on a Salesforce opportunity — including emails between reps and customers — and returns a table that assigns a sentiment score to each interaction along with a rationale. This gives sales managers an instant read on deal health without manually reviewing every activity.

Before the activity history leaves Salesforce, GPTfy anonymizes the information on the opportunity record. This means personally identifiable details are masked through GPTfy's security layer before the payload reaches the AI provider, keeping raw CRM data inside your Salesforce org.

The demo shows the result returning in seconds after the prompt is run. Sales managers no longer need to manually comb through activity logs — the AI processes the full interaction history and surfaces risk signals almost immediately, making it practical to check deal health across many opportunities in a single session.

The output is a structured table with one row per activity. Each row includes the activity, the sentiment assigned to it (positive, neutral, or negative), and a plain-language rationale explaining why that sentiment was applied. This context helps managers understand not just the score but the reasoning behind it.

The demo runs on Opportunity records and draws on the opportunity's activity history — emails, tasks, and logged interactions. Because GPTfy prompts are configurable, the same pattern can be applied to other objects where activity history matters, such as accounts or cases.

Use it during pipeline reviews to quickly triage which deals need attention, when a rep flags a stalled opportunity, or when you inherit a pipeline and need to get up to speed fast. It is also useful before executive pipeline calls when you need deal health signals without spending an hour reading email threads.

Ready to see this in your Salesforce org?

Book a 45-minute session and we'll walk through this use case using your own data.

Video transcript
As a sales manager, knowing whether or not your new deals are at risk is important. Normally this would entail looking at all the activity history on an opportunity such as the email interactions between your sales rep and the customer. And frankly, this can be a rather time consuming process when you simply seek to understand the customer's sentiment as the opportunity has progressed. So instead, we can have AI look at the activity history for us and give us the necessary information we need to understand whether or not this deal is at risk. So we're gonna select the Sales Sentiment Journey prompt and then run GPTfy. It's gonna take the information on this opportunity, anonymize it and send it to AI. It's gonna return us a table attaching a sentiment to each activity associated with this opportunity and a rationale for why that sentiment was given. So, as we can see, the sentiment is overall pretty positive and it gives reasons why. So it starts with John showing interest in A One Techno Services and whatnot. So yeah, it gives you pretty good context for why the sentiment is given. So now you no longer have to dig through this opportunity to identify risks of whether or not you're gonna lose it. You can have AI do that for you in a matter of seconds, eliminating a lot of the grunt work you have to do on your end, which gives you more time to effectively manage your sales team.

Last updated: February 2026