Your CRM on WhatsApp.

GPTfy bridges WhatsApp directly to your Salesforce org, so when a rep or customer sends a message, GPTfy queries the relevant Salesforce objects in real time and returns the response inside the WhatsApp thread. No separate app or screen switch is required.

Reps can ask about opportunities, account details, renewal statuses, contact information, and any other object your admin has configured GPTfy prompts for. The same prompt library available inside Salesforce is accessible through the WhatsApp channel.

Yes. GPTfy's WhatsApp channel supports over 100 languages with built-in AI translation. A rep working in Spanish or a customer messaging in French receives responses in their preferred language without any additional configuration or translation service.

Yes. GPTfy enables an inbound customer support flow where customers message your WhatsApp business number and receive instant AI-generated answers drawn from your Salesforce knowledge base. Tickets can be created automatically for issues that require human follow-up.

No. Because WhatsApp is already on every rep's phone, there is zero additional app installation or training required. Admins configure the prompts and permissions inside Salesforce, and users simply open WhatsApp and start asking questions.

GPTfy applies its security layer before any data leaves Salesforce, masking personally identifiable information according to your configured rules. Responses returned to WhatsApp contain only the data the prompt and permission settings allow, and zero data is retained by third-party AI providers.