Webinar Recording
Check out all the webinars related to the Salesforce + AI world
Salesforce + AI Real World Use Cases
Find out the real-world use cases of AI and Salesforce and see what you can do now with Gen AI capabilities for your organization. Agenda: • Introduction • Overview of Salesforce and AI • Sales and Service Cloud Use Cases + • Demo • Q&A
ChatGPT + Salesforce Service Cloud
Find out how you can use ChatGPT securely inside your Salesforce Service Cloud. Agenda: • ChatGPT use cases for your Support, Call Center & Customer Success • Demo/How can you enable your Service Cloud users? • How can you plan for User Adoption, Security, and Privacy? • Demo/How can you address internal concerns & other requirements • Q&A
ChatGPT + Salesforce Sales Cloud
Find out how you can use ChatGPT securely inside your Salesforce Service Cloud. Agenda: • ChatGPT use cases for your Sales Cloud users • Demo/How can you enable your Sales Cloud users? • How can you plan for User Adoption, Security, and Privacy? • Demo/How can you address internal concerns & other requirements • Q&A
Salesforce + ChatGPT: Drive Transformation with GPTfy
Find out how you can drive digital transformation of your organization with Salesforce and ChatGPT with GPTfy. Agenda: • ChatGPT use cases for your Sales Cloud users • Demo/How can you enable your Sales Cloud users? • How can you plan for User Adoption, Security, and Privacy? • Demo/How can you address internal concerns & other requirements • Q&A
Extreme Prompt Engineering for Salesforce
Are you tired of seeing basic AI applications like email generation and case summarization? This webinar delves into the high-impact tasks you can automate with advanced AI techniques. Agenda: • Introduction: AI in Salesforce • Prompt Engineering Fundamentals: Lifecycle, Few Shot Learning • Advanced Techniques: Scoring-Based & Coaching Prompts, Humanizing AI-Generated Emails • Tips & Tricks: Recency Bias, JSON Prompts, HTML Generation • Enhancing Effectiveness: Dynamic Locale, RAG (Retrieval-Augmented Generation), File Analysis • Grounding Rules: Data Privacy and Security, Ethical Considerations, and Salesforce-Specific Guidelines • Q&A
Salesforce Health Cloud + AI
Would AI improve your care delivery and automate business operations? Examine how you can use AI to improve patient care and lower costs in Provider, Payer, Pharma, MedTech, or anyone else. Agenda: • Introductions • Health Industry — Overview & Challenges • Health Cloud Use Cases • AI Considerations: Security, Architecture, Demo • Resources and takeaways + Q&A
Financial Service Cloud + AI
Can AI better support your Wealth Management, Insurance & Banking? Explore AI's new high-touch capabilities for your Clients, Financial Advisors, Agents, Bankers, and Client Services. Agenda: • Introduction • Financial Services...Challenges & New Horizon • What can AI do for us today? 4+ AI Use Cases • AI Considerations: Security, Architecture, Demo • Resources and Takeaways + Q&A
NU's Einstein Chatbot + RAG AI = 50% Faster Support
Learn how National University addressed financial aid challenges using Einstein, Salesforce Knowledge, and third-party RAG-enabled AI to quickly and accurately answer student questions. Objective 1: Learn how National University supports students and handles financial aid challenges. Objective 2: Learn how Salesforce helps quickly provide answers to student questions.
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