Deflect Tickets.
Boost Efficiency.
AI-enhanced Einstein resolves more. Cut costs, reduce MTTR and boost CSAT.
of enterprise support costs are basic inquiries that could be automated today.
Support Managers, Deflect Support Costs
Support Managers, Deflect Support Costs
78% First-Contact Resolution
Transform basic inquiries into automated resolutions through RAG-powered knowledge retrieval, eliminating first-line support overhead.
$2.1M Annual Cost Reduction
Verified savings across enterprise support teams through automated ticket deflection and reduced agent workload.
Operations Leaders, Scale Global Support
Operations Leaders, Scale Global Support
24x7 Support in 90+ Languages
Deliver instant customer assistance worldwide through Einstein Bot enhancement, maintaining consistent service quality.
42% Higher CSAT Scores
Enhance customer experience through instant responses while intelligently routing complex issues to specialists.
Technical Directors, Secure Bot Intelligence
Technical Directors, Secure Bot Intelligence
100% Salesforce Native
Customer data never leaves your Salesforce environment, ensuring FINRA, HIPAA, and GDPR compliance through existing security protocols.
Hours Not Months
Zero external integrations or security reviews required using your choice of AI models through secured infrastructure.
"The natural language processing capabilities of GPTfy have allowed the client to gain unparalleled insights from the data, leading to more informed and strategic business decisions."— Rishi Golyan, Ranger at AlgoCirrus
Frequently Asked Questions
How does the AI enhancement improve first-contact resolution rates?
The AI enhancement achieves a 78% first-contact resolution rate through RAG-powered knowledge retrieval, which transforms basic inquiries into automated resolutions. The system intelligently analyzes customer queries, retrieves relevant information from your knowledge base, and provides accurate responses instantly. This eliminates first-line support overhead while maintaining high-quality customer service.
What makes the solution secure and compliant?
The solution is 100% Salesforce native, ensuring that customer data never leaves your Salesforce environment. This architecture maintains compliance with FINRA, HIPAA, and GDPR through existing security protocols. All support processing occurs within your Salesforce instance, providing complete data sovereignty and eliminating the need for external integrations or security reviews.
How does the system handle multiple languages and global support?
The system provides 24x7 support in 90+ languages through Einstein Bot enhancement, maintaining consistent service quality worldwide. It leverages your own Google Cloud Platform, Dialogflow & Gemini AI to deliver instant customer assistance globally. The AI-powered routing system ensures that complex issues are directed to specialized agents while maintaining high customer satisfaction scores, with a 42% increase in CSAT ratings.
Transform Global Support Today
Experience enterprise support intelligence with complete security through native Salesforce processing.
100% Salesforce Native, AppExchange Security Approved
Unlike other AI solutions that send your customer conversations to external systems, GPTfy runs in your Salesforce Org and uses your company's secured AI infrastructure. Get multi-layered PII protection and comply with GDPR, FINRA, HIPAA & other regulations.