Give policyholders,
More reasons to smile.
Empower Agents and assure Peace of Mind. Integrate Salesforce AI for Insurance.
Get GPTfy now.
Customer Service Reps, Tune into customer mood on every call
Pick the Right Tone with Sentiment Analysis
Let AI guide your agents to pick an empathetic, professional, or other tone based on your customer’s previous interactions.
Intent Analysis: Understand, Don't Repeat
Save your customers from reiterating their needs. Utilize AI-driven intent analysis for quick understanding and seamless claims processing.
Customer Care Leaders, Bring AI Productivity to your operations
Emails Beyond Templates. Tailored Touch
Ditch generic replies. Craft engaging, understanding emails that meet policyholders’ expectations of your brand.
AI Chat Summaries: The 30 second version
Don’t let the omnichannel noise drown your call-handling time. Get AI-generated crisp summaries for customer inquiries and account overviews
Agents, Be With Them, Every Step of the Way
360 ways to serve and sell better
Ensure your customers are adequately protected. Start with a complete account or household summary.
Autopilot for your Customer's life events and changes
Use AI to automatically update Policies and Households when life events or claims occur, creating follow-up tasks for your agents to enhance service and sales.
Resources
Frequently asked questions
GPTfy is the Salesforce-native, enterprise-grade solution that accelerates your Salesforce integration with ChatGPT.
GPTfy anonymizes and securely sends relevant Salesforce data to ChatGPT and other AI services for processing. It brings back the results right inside Salesforce. This lets your Sales, Customer Success, Marketing, and other Salesforce users benefit from AI-based automation.
GPTfy comes with drop-in integration and takes less than an hour to set up. The integration may require more time depending on the AI selected and your requirements. Contact us to understand your needs and provide a better estimate.
GPTfy processes data on the Salesforce platform before sending it to the AI server. For Salesforce’s compliance with various regulations, please refer to https://compliance.salesforce.com/en.
AI-related regulatory requirements depend on your integration and security choices. Please contact us so that we can help address this better.
Schedule a meeting with us to get started with ChatGPT integration in Salesforce. During the meeting, we will understand your needs and get you started.