Salesforce + AI Blogs
You’re in the right place to learn about Salesforce and AI Use Cases, ROI, Security, Privacy, and more.
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Put your Data to work with Salesforce+AI
Find out how you can bring external and internal data to give more context to AI in Salesforce.
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RAG, AI, and Salesforce: Explained
How you can use RAG in your Salesforce with AI to enhance your initiatives.
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AI for Salesforce Einstein Chatbot
Find out why your Salesforce Einstien Chatbot might need an AI upgrade.
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4 Areas of Your Salesforce+AI Process Architecture
Learn the key concepts and understand the process for integrating Salesforce and AI from an architecture point of view.
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Science of AI Prompts in Salesforce: The Prompt Lifecycle with GPTfy – Part 2
Learn about security layer, test, refine, and publish prompts in Salesforce with GPTfy.
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Can AI clone a top sales rep in Salesforce?
A plain English guide on using GPTfy to create a Deal Coach framework directly inside Salesforce
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Email-to-Case + AI: Salesforce Service Cloud Automation
A guide on how AI can supercharge the Email-to-Case process in Salesforce
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AI Automation for Your Salesforce With GPTfy
You’re here because you want your Salesforce to run smoother than a freshly oiled machine
![Salesforce customization through GPTfy BYOM for LLMs, depicting the start of your Artificial Intelligence journey to tailored Gen AI intelligence within a business environment, Bring Your Own AI Model,](https://gptfy.ai/wp-content/uploads/2024/03/Salesforce-Bring-Your-Own-Model-AI-LLM-GPTfy-AppExchange-1024x771.png)
Bring Your Own AI Model for Salesforce with GPTfy
A plain English guide to ‘Bring Your Own AI Model/LLM’ (BYOM/BYOK) with Salesforce.
![Illustrates the seamless integration between GPTfy and the Salesforce Trust Layer, highlighting the robust security measures in place for AI deployments within Salesforce. A sophisticated solution that showcases the layers of security, data privacy protocols, and the collaborative framework that GPTfy and Salesforce technologies employ to ensure the highest standards of data protection. This guide emphasizes the commitment to safeguarding sensitive information, mitigating risks, and building trust in AI-powered applications, making it clear that GPTfy and Salesforce prioritize secure, reliable, and ethical AI solutions.](https://gptfy.ai/wp-content/uploads/2024/02/GPTfy-Salesforce-Trust-Layer-Secure-AI-Deployment-AppExchange-1024x502.png)
GPTfy + Salesforce Trust Layer for Secure AI Deployments
55% of reps in any organization use generative AI without permission
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Science of AI Prompts in Salesforce: The Prompt Lifecycle with GPTfy
Understand the What, Why, Who, What, and How of Prompts for AI in Salesforce
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Your customer lifecycle with Salesforce + AI by GPTfy
How AI can help you enhance your customer’s lifecycle
![In an environment emphasizing data security, this image symbolizes GPTfy's commitment to privacy, ethics, and compliance within Salesforce AI. It represents GPTfy's solutions for bias mitigation, data residency, and accurate AI outputs, ensuring organizations navigate the complex landscape of data regulations globally while maintaining the integrity and reliability of their AI applications.](https://gptfy.ai/wp-content/uploads/2023/10/Privacy-Ethics-Data-Residency-and-Compliance-for-Salesforce-AI-GPTfy-AppExchange-1024x771.png)
Privacy, Ethics, Data Residency, and Compliance for Salesforce + AI
How can you ensure that your Salesforce + AI solution is meeting all of the privacy regulations.
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GPTfy Product Architecture & Security – Salesforce + AI
Securely utilizing AI for your Salesforce Org
![Integration of Salesforce Sales Cloud and ChatGPT enhancing sales and business development processes for better efficiency and smarter operations.](https://gptfy.ai/wp-content/uploads/2023/08/Salesforce-Sales-Cloud-ChatGPT-Upgrading-Business-Operations-AI-LLM-GPTfy-AppExchange-1024x771.png)
Salesforce Sales Cloud + ChatGPT: Upgrading Business Operations
72% of the time your sales department is NOT SELLING.
![Salesforce Service Cloud enhanced by ChatGPT style Gen AI integration with GPTfy, showcasing the future of efficient and secure customer support.](https://gptfy.ai/wp-content/uploads/2023/08/Salesforce-Service-Cloud-ChatGPT-How-does-it-work-call-center-customer-success-AI-Model-LLM-GPTfy-AppExchange-1024x771.png)
Salesforce Service Cloud + ChatGPT: How Does It Work?
97% believe that AI helps reps save more time.
…Could AI be the missing piece of your customer service process?
![The conceptual differences between horizontal and vertical AI models / LLM depicting two contrasting approaches to AI development and application: one showcasing a broad, across-the-board integration of AI technologies (horizontal), and the other highlighting targeted, industry-specific AI solutions (vertical).](https://gptfy.ai/wp-content/uploads/2023/07/GPTfy-Evolving-Landscape-Salesforce-LLM-Horizontal-vs-Vertical-AI-Models-1024x771.png)
Evolving Landscape of AI: Horizontal vs Vertical Models
In the era of digital transformation and automation, AI applications are at the forefront of innovation.
![Review a conceptual roadmap illustrating the evolution of AI in the business sector, guided by GPTfy's principles of ethical deployment, innovation, and strategic integration. This highlights the journey organizations embark on to harness AI's potential responsibly, ensuring a competitive edge while addressing security, privacy, and compliance concerns.](https://gptfy.ai/wp-content/uploads/2023/07/Salesforce-Future-Of-AI-LLM-Roadmap-for-your-business-GPTfy-AppExchange-1024x771.png)
Navigating The Future of AI- A Business Roadmap
In the era of digital transformation and automation, AI applications are at the forefront of innovation.
![Infographic showing the significant increase in ROI from using Generative AI in Salesforce, illustrating automation benefits, cost reduction, and improved customer satisfaction. This visual emphasizes the transformative power of AI in optimizing sales processes and boosting business efficiency.](https://gptfy.ai/wp-content/uploads/2023/07/ROI-of-Generative-AI-Unraveling-the-Business-Case-Salesforce-GPTfy-AppExchange-LLM-Gen-AI-Model-1024x771.png)
ROI of Generative AI – Unraveling the Business Case
Is it even worth it to invest in AI for your Salesforce users? Read to find out.
![An illustration showcasing the integration of Generative AI with Salesforce CRM, highlighting the transition from manual sales tasks to automated efficiency. GPTfy appears as a pivotal tool, enabling sales professionals to focus more on selling rather than administrative tasks, by leveraging the power of Generative AI within the Salesforce ecosystem.](https://gptfy.ai/wp-content/uploads/2023/04/Generative-AI-and-Salesforce-CRM-How-to-utilize-it-GPTfy-AppExchange-Free-App-1024x771.png)
Generative AI and Salesforce CRM: How to utilize it?
Generative AI is here and will explode and become part of every industry and revolutionize them. We will see things we have never seen before.
Most Popular Stories
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Put your Data to work with Salesforce+AI
Find out how you can bring external and internal data to give more context to AI in Salesforce.