AI for Service Cloud

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1. Drift Chat : We use Drift as a data processor, which collects and stores a minimum of Personal Data on our behalf for the purposes of delivering Drift services. It uses cookies to collect information in order to improve its Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Drift complies with the GDPR and CCPA. Drift uses your Personal Information to provide and improve its services to us. Refer to Drift’s Privacy Policy for more details.
2. Microsoft Clarity : We may use Microsoft Clarity, which is a user behavior analytics tool that helps us understand how users interact with our website. This includes behaviors such as time spent on a page/entire website, search, scroll, and clicks. Clarity uses cookies and is GDPR-compliant and CCPA-compliant as well. For more information, see the Microsoft Privacy Statement.

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