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GPTfy - Salesforce Native AI Platform

Speak Once. Log Everything.

GPTfy Voice converts a 30-second recording into a complete Salesforce call log and follow-up tasks — automatically.

Sales reps spend too long on post-call admin. This demo shows how a 30-second voice note becomes a structured Salesforce activity record and follow-up tasks without any manual typing.

Capabilities shown

Voice-to-Activity Logging

  • Upload a voice recording to a Salesforce record and AI generates a complete activity log.
  • Captures conversation description, key discussion points, and stated action items in structured format.

Automatic Task Creation

  • AI detects follow-up commitments in the recording and creates individual Salesforce tasks for each.
  • Tasks are associated with the same record and include due dates extracted from the conversation.

Customizable Prompt Logic

  • Define which action types trigger task creation: demos, proposals, contracts, technical reviews.
  • Set priority and due date rules in the prompt to match your existing sales workflow.

Bring-Your-Own-Model

  • Connect any speech-to-text and LLM combination via Named Credentials for transcription.
  • Fine-tune accuracy for industry-specific terminology and conversation patterns.

Use this video when

A field sales rep records a 30-second post-call note while walking back to their car

A support agent logs a customer issue verbally immediately after hanging up without switching screens

A sales manager reviews complete activity logs across the team without chasing reps for updates

An account executive captures multi-action commitments from a complex enterprise call in one take

A sales ops team configures task creation rules to match their qualification and handoff process

A mobile-first sales team uses voice logging on their phones to keep CRM data current in real time

Frequently asked questions

GPTfy Voice uploads your recording to Salesforce Files, then sends it to an AI model for transcription. A configured prompt then analyzes the transcript to extract conversation details, key points, and action items, writing the structured activity log directly to the Salesforce record — all within seconds of upload.

Yes. In addition to logging the call activity, GPTfy analyzes the voice recording for action items and creates separate Salesforce tasks for each one — including assigning due dates based on dates mentioned in the recording. In the demo, two tasks are created automatically: one for sending a security white paper and one for scheduling a follow-up call.

GPTfy Voice works across Accounts, Opportunities, Contacts, and Leads. The activity log is automatically associated with whichever record you are viewing when you upload the recording, keeping your CRM data in context.

Yes. The prompts that analyze voice recordings are fully configurable. You can define which action types trigger task creation — demo scheduling, proposal sending, contract review, technical consultation — and set priority and due date rules that match your sales process.

GPTfy's bring-your-own-model architecture means you can connect any speech-to-text and language model combination via Named Credentials. This lets you choose a model tuned to your industry's terminology, regional accents, or security requirements — without being locked into a single provider.

As shown in the demo, AI may occasionally miss edge-case details — such as combining a specific scheduling date with a relative time reference. These gaps can be addressed through prompt engineering and implementation refinement before going to production. The demo is transparent about this real-world AI behavior.

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Video transcript
Sales and support teams face constant pressure to log call activities in Salesforce, but the administrative burden extends beyond just logging. They must also manually create follow-up tasks and track completion. This manual process takes valuable time away from customer interactions, while incomplete or delayed task creation leads to missed follow-ups and lost opportunities. AI transforms voice recordings into complete activity logs with automatic follow-up task creation, turning 30 seconds of voice input into comprehensive Salesforce documentation and task management. Let me show you automated call logging using GPTfy Voice on an account record. I'm going to record a quick voice message about a customer conversation and let AI handle the documentation and task creation. I had a conversation with the team at Meta. They're interested in using AI for their sales cloud and service cloud. They're concerned about security and privacy. I'll send them a white paper on security and privacy today, and I need to schedule a call for the 10th of July that I will do maybe this Friday. That took less than 30 seconds to record. Now I'm going to upload this to GPTfy — watch what happens. GPTfy sends the file to AI for transcription, then runs a prompt that analyzes the content to create both activity documentation and follow-up tasks. I can see the notification popup indicating the analysis is complete. Looking at the results, GPTfy has created a complete activity record with the description of the conversation, key points about Meta's interests and concerns, and action items including sending the security white paper. Now we're looking at the account's activity section. Here's where it gets really powerful. GPTfy has automatically created two separate tasks: one for sending the white paper on security and privacy, and another for scheduling the call from the conversation. I want to be transparent about limitations. The AI missed the detail about scheduling the call this Friday for the 10th of July meeting. This shows the real-world nature of AI — it's highly capable but not perfect. These edge cases can be improved through better prompt engineering and implementation refinement. Moving from prototype to production requires careful attention to these details. You can customize the prompts to identify the specific types of follow-up actions relevant to your sales process, whether it's demo scheduling, proposal sending, contract reviews, or technical consultations. The AI can be trained to recognize your organization's standard follow-up patterns and automatically create tasks with appropriate due dates and priorities based on your business rules. GPTfy's bring-your-own-model approach means you can use any speech-to-text and language model combination that best handles your industry terminology and conversation patterns. You can fine-tune accuracy for different types of customer interactions while maintaining consistent task creation across your team. Your sales and support team spend seconds on activity logging instead of minutes manually typing call summaries and creating tasks. Your managers get complete activity visibility without relying on team members to remember manual documentation. Your follow-up processes become systematic rather than dependent on individual memory and discipline. The result: automated administrative efficiency that keeps your team focused on customers, powered by AI that handles the documentation burden while ensuring nothing falls through the cracks.

Last updated: February 2026