Make Email-to-Case Better with AI
Use AI to understand and sort emails quickly, making it easier and faster to help your customers.
Service Managers, Improve Case Handling, Save Time
Service Managers, Improve Case Handling, Save Time
Use AI to Understand Email Content
Let AI read incoming emails to determine the content, product, language, and customer sentiment, saving time.
Prioritize and Route Cases Quickly
Let AI sort and prioritize cases based on importance so urgent issues get handled first.
Service Reps, Get Instant Insights, Fix Problems Faster
Get Key Details Right Away
Use AI to extract important information from emails, such as the case’s topic, the customer’s feelings, and suggested solutions, so you can start solving the problem immediately.
Apply AI-Suggested Solutions
Let AI offer possible answers based on your knowledge base, making it easy to find the right solution and send it with just a few clicks.
Service Leaders, Improve Customer Support, Lower Costs
Service Leaders, Improve Customer Support, Lower Costs
Speed Up the Support Process
Use AI to handle the hard work of reading and sorting emails, updating cases, and suggesting solutions, helping your team solve problems faster and at a lower cost.
Ensure Consistent and Friendly Responses
Let AI help create replies that match the customer’s feelings, ensuring every response is clear, effective, and on-brand.
Ready to Accelerate Your Tech Business?
Book 45 mins. Discuss your use cases.100% Salesforce Native, Enterprise-Grade Security
Unlike other AI solutions that send your customer and product data to external systems, GPTfy runs in your Salesforce Org, maintaining the highest levels of security and protecting your intellectual property.