Find Root Causes Faster with AI

Use AI to quickly understand and solve customer issues, making your service team more efficient and effective.

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Service Reps, Save Time, Resolve Cases Quickly

Get Clear Next Steps with AI

Receive immediate suggestions on how to resolve cases, allowing you to focus on execution rather than problem-solving.

Avoid Manual Troubleshooting

Spend less time reviewing the case comments and details, get a quick overview of the past conversation with AI, and solve cases quicker to improve customer satisfaction.

Service Managers, Solve Issues Faster and Improve Efficiency

Identify Root Causes with AI

Identify the problem and its common cause with AI and avoid manually sifting through details. With one click, you can analyze the comments and determine the reason behind the issue.

Take Corrective Actions Quickly

Find the corrective actions and potential root causes, allowing your team to spend more time resolving cases instead of troubleshooting.

Service Leaders, Enhance Workflow, Boost Productivity

Streamline Case Resolution

Use AI to reduce your team’s troubleshooting time, leading to faster case resolutions and a more efficient workflow.

Showcase AI's Impact on Service

Prove the value of AI by demonstrating how it simplifies complex tasks like root cause analysis, helping your team resolve cases more effectively and improving overall service quality.

Check out other use cases

Easily pull insights from financial reports, contracts, and other key documents.

Use AI to help your sales team make better decisions and close more deals.

Use AI to understand and sort emails quickly, making it easier and faster to help your customers.

Frequently asked questions

What is GPTfy?

GPTfy is the Salesforce-native, enterprise-grade solution that accelerates your Salesforce integration with ChatGPT.

How does GPTfy work?

GPTfy anonymizes and securely sends relevant Salesforce data to ChatGPT and other AI services for processing. It brings back the results right inside Salesforce. This lets your Sales, Customer Success, Marketing, and other Salesforce users benefit from AI-based automation.

How much time does it take to implement GPTfy?

GPTfy comes with drop-in integration and takes less than an hour to set up. The integration may require more time depending on the AI selected and your requirements. Contact us to understand your needs and provide a better estimate.

Is GPTfy GDPR, CCPA, CPRA, and HIPAA compliant?

GPTfy processes data on the Salesforce platform before sending it to the AI server. For Salesforce’s compliance with various regulations, please refer to https://compliance.salesforce.com/en.

AI-related regulatory requirements depend on your integration and security choices. Please contact us so that we can help address this better.

How can I get started with GPTfy?

Schedule a meeting with us to get started with ChatGPT integration in Salesforce. During the meeting, we will understand your needs and get you started.