Resolve Cases Faster with AI-Powered Help

Use AI to find smart solutions, helping your team fix customer problems quickly and easily.

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Service Reps, Fix Cases Quickly, Get More Done

Solutions from your data

Get AI-generated ideas based on the case details and available information so you can quickly respond to customer issues without searching for answers.

Cut Down on Research Time

Let AI find the best information so you can focus on solving the problem and moving on to the next case.

Service Managers, Improve Case Resolution, Save Time

Get AI to Suggest Solutions

Use AI to look at case details and pull information from knowledge bases, PDFs, and other documents to suggest the best solution, saving time on each case.

Make Case Fixes More Accurate

Let AI match each case with the right solutions, helping your team quickly and confidently fix problems.

Service Leaders, Make Support Better, Lower Costs

Use AI to Help Resolve Cases

Let AI find the right solution for each case. This will make it easier for your team to fix problems quickly and reduce support costs.

Keep Responses Consistent

Ensure the case gets the best solution with AI, ensuring customers get the same high-quality service every time.

Check out other use cases

Easily pull insights from financial reports, contracts, and other key documents.

Use AI to help your sales team make better decisions and close more deals.

Use AI to understand and sort emails quickly, making it easier and faster to help your customers.

Frequently asked questions

What is GPTfy?

GPTfy is the Salesforce-native, enterprise-grade solution that accelerates your Salesforce integration with ChatGPT.

How does GPTfy work?

GPTfy anonymizes and securely sends relevant Salesforce data to ChatGPT and other AI services for processing. It brings back the results right inside Salesforce. This lets your Sales, Customer Success, Marketing, and other Salesforce users benefit from AI-based automation.

How much time does it take to implement GPTfy?

GPTfy comes with drop-in integration and takes less than an hour to set up. The integration may require more time depending on the AI selected and your requirements. Contact us to understand your needs and provide a better estimate.

Is GPTfy GDPR, CCPA, CPRA, and HIPAA compliant?

GPTfy processes data on the Salesforce platform before sending it to the AI server. For Salesforce’s compliance with various regulations, please refer to https://compliance.salesforce.com/en.

AI-related regulatory requirements depend on your integration and security choices. Please contact us so that we can help address this better.

How can I get started with GPTfy?

Schedule a meeting with us to get started with ChatGPT integration in Salesforce. During the meeting, we will understand your needs and get you started.