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No Data Cloud / Agentforce Required
Available on AppExchangeAvailable on Microsoft AppSource

Transform Customer Service with AI

Get instant case summaries and sentiment analysis before every call

Instant Case Intelligence for Reps

Operations ROI demonstration

Stop Reading Case Histories Manually

Get complete customer context in 10 seconds instead of 5 minutes

AI-Powered Sentiment Journey Analysis

Understand customer emotions and frustration levels before the call starts

Secure AI Analysis Within Salesforce

Your Data Never Leaves Salesforce

PII masking and secure processing ensure compliance and privacy protection

Choose Your Preferred AI Model

Azure OpenAI, Claude, Gemini - switch models per case type

usecase section

Proactive Customer Experience Management

Operations ROI demonstration

End Frustrated Customer Call Repetition

Customers feel heard from word one with prepared, context-aware agents

Improve First-Call Resolution Rates

Transform reactive support into proactive, intelligent customer service delivery

Ready to Accelerate Your Tech Business?

Book 45 mins. Discuss your use cases.

100% Salesforce Native, Enterprise-Grade Security

Unlike other AI solutions that send your customer and product data to external systems, GPTfy runs in your Salesforce Org, maintaining the highest levels of security and protecting your intellectual property.