Understand your customer's summary in 30 seconds
Use AI in Salesforce to quickly understand your customers’ situations and moods, making your next call more efficient and positive.
Service Reps, Handle Calls Faster, Improve Customer Experience
Service Reps, Handle Calls Faster, Improve Customer Experience
Get Quick Summaries of Customer Issues
Understand the issue without scrolling all the past emails, comments, and cases with an AI summarized overview of your customer.
Understand Customer Feelings Before the Call
Handle your next call with empathy about where customers are with your service and support. Use AI summaries and sentiment journeys to know how they are feeling.
Service Managers, Improve Call Center Efficiency, Keep Customers Happy
Speed Up Call Handling with AI
Help your team by giving them AI-generated summaries and mood checks before they speak with customers. This will make calls quicker and help avoid long, frustrating conversations.
Enhance Customer Satisfaction
Use AI to ensure your team knows the customer’s situation and mood before picking up the phone. Reps who are better prepared will provide better service and happier customers.
Service Leaders, Make Better Decisions, Improve Overall Service
Service Leaders, Make Better Decisions, Improve Overall Service
Track Customer Sentiment Trends
Use AI to see patterns in how customers feel during their interactions. This helps you make informed decisions to improve the overall customer experience.
Support Your Team with Better Tools
Give your service reps the tools they need to handle calls effectively. AI summaries and mood analysis make providing top-notch service easier, reducing stress and increasing productivity.
Ready to Accelerate Your Tech Business?
Book 45 mins. Discuss your use cases.100% Salesforce Native, Enterprise-Grade Security
Unlike other AI solutions that send your customer and product data to external systems, GPTfy runs in your Salesforce Org, maintaining the highest levels of security and protecting your intellectual property.