Transform Customer Support with AI
Eliminate manual case routing and deliver faster, more accurate support
End Manual Case Routing Forever
End Manual Case Routing Forever
Stop Playing Support Detective Games
Manual case categorization slows teams and frustrates customers with incorrect routing delays.
AI Routes Cases Instantly
Automatic product, type, language, and sentiment detection from the moment cases arrive.
Customize AI with Built-in Tools
Prompt Builder for Business Rules
Incorporate VIP customer recognition, escalation criteria, and company-specific routing frameworks seamlessly.
Secure PII Masking Technology
Data stays protected with automatic masking before AI processing, maintaining compliance.
Bring Your Own Model Flexibility
Bring Your Own Model Flexibility
Choose Any AI Provider
OpenAI, Anthropic Claude, Google Gemini compatibility prevents vendor lock-in completely.
Focus on Problem Solving
Agents solve issues instead of categorizing tickets, improving satisfaction and efficiency.
Ready to Accelerate Your Tech Business?
Book 45 mins. Discuss your use cases.100% Salesforce Native, Enterprise-Grade Security
Unlike other AI solutions that send your customer and product data to external systems, GPTfy runs in your Salesforce Org, maintaining the highest levels of security and protecting your intellectual property.