The AI Settings section in GPTfy gives you control over how your org manages data retention, feature toggles, licensing, and voice-to-text AI. These settings are accessible through the Cockpit → AI Settings tile and are grouped under four key tabs- Data Retention, Preferences, Voice Configuration, and Licenses.
Data Retention
Challenge
Over time, Security Audit records can accumulate, impacting org performance.
Solution
Use GPTfy’s Retention settings to automatically purge AI Security Audit records after a specified number of days.
How to Configure Retention
Step 1: Open the Retention Tab
- Navigate to Cockpit → AI Settings → Data Retention
Step 2: Activate Retention Settings
- Enable the toggle for retention
- In the Delete Security Records After (Days) field, enter how many days records should be kept (e.g., 30)
- This value must be greater than 0
Step 3: (Optional) Add a WHERE Clause Filter
- Use the pencil icon to open the query builder
- Define additional filtering logic (e.g., delete records only from specific prompts)
Step 4: Schedule Retention Job
- Go to Setup → Apex Classes → Schedule Apex
- Select the class: AIRetentionScheduler
- Set your desired frequency and timing
Step 5: Monitor Retention Activity
- View key fields:
- Total Records Purged
- Last Ran (Date/Time)
- Next Run (Date/Time)
Preferences
Challenge
Admins often need to adjust UI features and backend behaviors for specific org needs.
Solution
The Preferences tab provides toggle-based controls to enable or disable specific features in GPTfy.
| Preference | Description |
|---|---|
|
File Processing |
Allows prompts to include attached files for AI processing |
|
Max File Size (MB) |
Limit file size for attachments (default: 3 MB)
|
|
File Type |
Define accepted file types (e.g., pdf, jpg) |
|
Max File Count |
Set how many files can be attached to a prompt |
|
Prompt Versioning |
Enables prompt version history (JSON stored in ContentVersion) |
|
Adding Prefix/Suffix |
Adds configured text before/after prompt components |
|
Typewriter Effect |
Displays responses in a typewriter-style animation in the console |
|
Exception Log |
Logs system-level exceptions to aid debugging |
|
Reporting Period (Months) |
Defines how many months of usage tracking data are shown |
|
Hourly Cost |
Used in ROI calculations for saved time vs. employee cost |
Licenses
Challenge
Access to premium features must be secured and scalable across user types.
Solution
GPTfy uses license-based access management. The Licenses tab lets you view your current plan and usage.
| Type | Description |
|---|---|
|
Starter |
Free plan with a monthly limit of 70 calls per user |
|
Pro |
Paid plan with increased limits and advanced feature access
|
|
Enterprise |
Full feature set including AI Mass Processing and Voice Configuration |
Voice Configuration
Challenge
Sales and service users often struggle to type detailed notes after calls.
Solution
GPTfy Voice lets users record and transcribe conversations directly within Salesforce. Transcripts can trigger follow-up actions, such as creating events or sending notifications.
Key Features
- Supports Google Chirp and Kensho Scribe models
- Synchronous mode: Transcribes recordings up to 30 seconds
- Asynchronous mode: Supports longer voice notes (up to 3 minutes)
- Auto-creates events and notifications based on the transcribed output
- Requires:
- An active prompt on Content Version
- An Enterprise license
- Configuration of prompt and profile mappings under the Voice Configuration tab
- To enable:
- Add Voice Recorder and Audio Listener components to record pages
- Configure prompt mappings and AI model settings in the Voice Configuration tab
- Activate async mode (optional) with polling options and duration settings